PRIVACY POLICY
- Privacy Policy
Privacy Policy
NYC Conceal Carry
Effective Date: February 23, 2026
NYC Conceal Carry (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for training, or communicate with us, including through automated technologies such as AI-powered voice and chat assistants.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Register for a course or training
- Submit a contact form
- Schedule an appointment
- Communicate with us (including through AI assistants)
- Subscribe to updates
Information collected may include:
- Full name
- Email address
- Phone number
- Billing details (processed securely through third-party payment providers)
- Course registration details
- Any information you choose to provide in messages, calls, or forms
Automated & AI Interaction Data
When you interact with our website or communication systems, we may also collect:
- Call recordings
- Voice data and audio recordings
- Call transcripts (including AI-generated transcripts)
- Chat messages and chatbot interactions
- Interaction history and metadata
Automatically Collected Data
We may also collect limited technical data automatically, such as:
- IP address
- Browser type
- Device information
- Website usage data
2. How We Use Your Information
Your information may be used to:
- Process course registrations and bookings
- Provide training-related information
- Communicate important updates
- Respond to inquiries or support requests
- Improve our services, website, and AI systems
- Maintain safety, compliance, and operational records
- Monitor and improve call quality and customer experience
We do not sell or rent your personal information.
3. AI Assistants, Call Recording & Consent
We may use automated technologies, including AI-powered voice and chat assistants, to communicate with you.
By contacting us or using our services, you acknowledge and agree that:
- Calls may be recorded and monitored for quality, training, and compliance purposes
- Conversations may be transcribed and stored
- You may interact with an AI assistant rather than a human representative
If you do not wish to be recorded, you should discontinue use of the service.
4. Communication & Messaging (TCPA Compliance)
By providing your contact information, you consent to receive communications from NYC Conceal Carry, which may include:
- Phone calls (including automated calls)
- SMS/text messages
- Emails related to your inquiry, registration, or services
Message frequency may vary. Standard message and data rates may apply.
You may opt out at any time:
- SMS: Reply STOP
- Email: Use unsubscribe link
- Or contact us directly
We do not send unsolicited marketing messages without consent.
5. Sharing of Information
We only share your information when necessary to operate our business, such as:
- Payment processors
- Scheduling and booking platforms
- CRM and communication platforms (including AI systems)
- Website hosting providers
- Legal or regulatory requirements
All third parties are expected to maintain appropriate security and confidentiality standards.
6. Data Security (NY SHIELD Act Compliance)
We implement reasonable administrative, technical, and physical safeguards to protect your personal information in accordance with applicable laws, including the New York SHIELD Act.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Firearm Training Disclaimer
NYC Conceal Carry provides education and training services only.
We:
- Do not issue firearm licenses
- Do not approve applications
- Do not guarantee licensing outcomes
Any information provided through our website, staff, or AI systems is for general informational purposes only and should not be considered legal advice.
8. Cookies & Website Analytics
Our website may use cookies or similar technologies to:
- Improve functionality
- Analyze traffic and usage
- Enhance user experience
You may adjust cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites, including government portals or scheduling tools.
We are not responsible for the privacy or security practices of those external sites.
10. Children’s Privacy
Our services are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from minors.
11. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal data
- Request corrections or deletion
- Withdraw consent for communications
To make a request, contact us using the information below.
12. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
13. Contact Information
NYC Conceal Carry
8613 18th Avenue
Brooklyn, NY 11214
📧 info@nycconcealcarry.com
📞 646-466-6713